Last Updated: 12/1/2024 At CosyCaveSupply, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, process, transfer, and disclose your personal information when you use our website and services. By accessing or using CosyCaveSupply ("Company," "we," "our," "us"), you agree to the collection, storage, and processing of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect various types of personal information to provide and improve our services. This may include: Contact and profile information (e.g., name, email, phone number, address). Comments, chat, and opinions (e.g., feedback, support inquiries, survey responses). Payment and transaction information (e.g., purchase history, payment details). Location information (e.g., approximate location based on IP address). Information from social networks (e.g., interactions on Facebook, Instagram). Information from third parties (e.g., marketing partners, business affiliates). Fraud prevention and security data (e.g., activity patterns to detect fraud). We collect this information in several ways: Directly from you when you create an account, make a purchase, subscribe to marketing emails, or contact customer support. Automatically through cookies and tracking technologies when you visit our website. From third-party partners that help us process orders, provide support, or enhance user experience.
2. How We Use Your Information We use your information to:
Provide and improve our services, including order fulfillment and customer support. Process payments, detect fraud, and ensure transaction security. Send promotional materials and personalized advertisements (with your consent). Enhance your experience through analytics and website improvements. Comply with legal and regulatory requirements. For more details, please review the full Privacy Policy.
3. How We Share Your Information
We may share your information in the following ways: With service providers who assist in payment processing, order fulfillment, and fraud prevention. With marketing and advertising partners to deliver targeted promotions. With legal authorities when required by law or to protect against fraud and abuse. With third parties for business operations, such as logistics, analytics, and affiliate programs. We do not sell your personal information.
4. Your Choices & Privacy Controls
You have control over how your data is used: Interest-Based Advertising – You can opt out of targeted ads through browser settings or industry opt-out tools. Cookie Preferences – Manage tracking technologies by adjusting browser settings. Email Preferences – Unsubscribe from marketing emails at any time. Account Settings – Update or delete your account details by contacting our support team. For more details, visit the Your Privacy Choices section in the footer of our website.
5. Data Security & Storage
We take data security seriously and implement industry-standard measures to protect your personal information. However, no system is 100% secure, and we encourage users to take precautions when sharing personal details online. Your data may be stored and processed in the United States or other regions where we operate.
6. Children's Privacy
CosyCaveSupply does not knowingly collect personal information from children under 13. If we learn that we have inadvertently gathered data from a child, we will promptly delete it.
7. State-Specific Privacy Rights
Certain states, including California, provide additional privacy rights to residents. If you are a California resident, you may request access to or deletion of your personal data under the California Consumer Privacy Act (CCPA). To submit a request, please contact us at privacy@cosycavesupply.com.
8. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. How to Contact Us
If you have questions about this Privacy Policy, please reach out: 📧 Email: privacy@cosycavesupply.com
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with the updated date. Your continued use of our website after changes are made constitutes acceptance of the revised policy.